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Five Important First Steps When Your House Floods

Zara Nan, September 3, 2021

It is horrible to walk into your home expecting comfort and calm only to find a water disaster. The task at hand seems overwhelming and mentally and physically exhausting. You need a professional water damage restoration company on the scene as quickly as possible.

Water damage is all-encompassing. It’s not as simple as it sounds. Water will seek out the shortest route and can get under walls and into electrical wiring. Water damage restoration professionals can quickly and efficiently restore your home or office to its original condition.

While most top-quality water damage restoration companies have a 24/7 emergency response, there are things you can do to mitigate as much damage as possible before the professionals arrive.

Call a Professional Water Damage Restoration Company. Contact a professional water damage restoration firm immediately. They will assess the damage quickly and then outline a strategy to restore your home to its pre-loss condition as quickly as possible.

Get in touch with the Power Company. Water and electricity can’t be mixed. In certain situations, it is too dangerous for anyone to enter the premises if it has not been evaluated and declared safe by the power company first. For example, if you come home to find a power outage on top of a flooded home, do not enter your home until you’ve contacted your power company first.

Contact Your Insurance Company. Water damage restoration is usually covered by homeowners and business insurance policies. Reach out to your insurance company to begin your claims process immediately. El Paso Water Damage Cleanup and Restoration Services

Tell them that you have reached out to water damage restoration professionals. Ask if there are any specifics about your insurance policy that you should know before you authorize work. Ask the insurance company what type of documentation they prefer for claims.

Document. Document. Document. If it is safe to do so, begin taking photos of the water damage in your home. In a situation like this, there is no such thing as too many pictures. You should make a list of all damaged items, including furniture and soft goods. Also, consider any items that are not covered by insurance, such as art or heirloom furniture.

This is where the water damage restoration company can help. They will provide you with detailed assessments of damage, a proposal for restoration, daily notes, photos of restoration and any other documentation that might be helpful in your claim process.

Take What You Can. Use common sense when determining what you can remove and what you can’t. Do not try to move furniture that is already damaged. These pieces can be handled by professionals. However, if you see that couch cushions or wooden dining room chairs could be relocated to a dry, warm place to begin drying, go ahead and move those pieces.

You need someone who has decades of experience, expertise, as well as professionalism in times of crisis. California Steam Clean is a Santa Rosa-based family-owned water damage restoration company. We treat your family as if we were our own.

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